2022 Attraction and Retention of Talent Survey Results

Check out the compiled results from the Attraction and Retention of Talent Survey we conducted this spring. 

This survey aimed to measure different approaches or steps that Assurex Global Partner firms are taking to attract and retain the critical workforce talent they need to serve clients and grow the business. The survey was conducted over two weeks in April 2022. The following shows the individual results from the April 2022 survey. View the full results.

Key Findings:

• Finding reasonable candidates is a global issue. 90% of respondents indicated this is the #1 challenge to recruiting quality talent.
• 82% of North American respondents said they were having difficulty hiring producers/sales executives. EMEA respondents are having the most difficult time finding account executives/managers.
• While 98% said they are finding it challenging to recruit quality talent, only 45% said it was challenging to retain current staff. Finding additional talent is critical however retaining current team members is equally essential to ensuring the business’s success. As geography becomes less of an issue for brokerage firms and work/life balance remains a top employee priority, Partners will need to review their retention initiatives continuously.
• One-third of respondents are not providing any financial reward for employee referrals. While agency leaders are tasked with bringing in new talent, staff can often be the best source of candidates. Those not offering an incentive for current employees to be invested in growing the team may be missing an opportunity. Whether one calls this shifting workplace the Great Resignation, Great Re-shuffle, Great Decision, or something else, the dynamics of the employee landscape are vastly different, and firms will need to further examine how they meet or exceed employee expectations. We are grateful to the Partners that took the time to share their experiences. We trust this report provides helpful insights to all.