Listen: Assurex Global President Dean Hildebrandt Featured on Insurance Innovation Podcast

A recent podcast episode produced by Chisel AI titled, “Customer Centricity Post-COVID: The Modern Insurance Broker,” featured Assurex Global President Dean Hildebrandt. Chisel AI Founder & CEO Ron Glozman spoke with Dean about his insights on delivering an exceptional digital customer experience and what the future holds for brokers as they embrace technology advancements to remain on the competitive forefront.

From the podcast: “The insurance agency is undergoing major disruption and change, affecting all aspects of insurance, from products, coverages, risks, distribution channels, and so on…with customer demands increasing, especially during the global pandemic, and expectations for touchless, digital experiences soaring, brokers are being forced to embrace new opportunities to modernize and embrace the customer experience.”

Chisel AI is a Toronto, Ontario, Canada-based company. Its artificial intelligence solution for commercial insurance brokers and carriers is designed to boost sales, reduce human errors, and increase customer satisfaction without adding staff.